Usability / Evaluations
Observing real customers actually using your site
or software is essential to understanding how well
your solution is performing from the users' point
of view.
The essential focus is to obtain valid data
that documents true user behavior (user logic) and
implement that knowledge to create an easy to use
web site or software architecture.
Types of usability studies include competitive analysis,
early prototype, and released (live) products.
Usability services include:
- Heuristic Evaluations
- Usability Testing
- Test Plan Creation
- Participant Recruiting
- Moderation
- Analysis
- Video & Audio Taping
- Reporting
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